Terms & Conditions

Payment

Once full payment has been taken your trip is not refundable in the event you have to cancel. You may provide a substitute person to replace you but you are responsible for the financial arrangements with your replacement for recovery of your payment.

A  deposit of 25% of the trip cost is payable at the time of booking and final payment is due by February 15th. If final payment is not received by the due date we reserve the right to resell your trip.

Waiver

Your deposit and final payment are taken in part consideration for your trip and to secure your reservation. You will be required to sign a release of liability waiver upon arrival at the Lodge. The waiver is a legal document and by signing the release you are giving up certain legal rights, including the right to sue should you be injured. Please take the opportunity to review the waiver before you arrive.

Cancellation and Refunds

We advise you to take out cancellation insurance to cover you for this risk. If you have to cancel your trip before you make final payment you may nominate a substitute to take your place and we will collect the final payment from them. You are responsible for the financial arrangements with your replacement for recovery of your deposit.

Access Road

Chatter Creek will use its reasonable endeavours to keep the access road open to within 16km of the lodge. In the event of unforeseen events (including but not limited to weather or equipment failure) you may have to travel further on your snowmobile to access the lodge. You will be responsible for this cost.

Weather

Chatter Creek cannot control the weather! If the areas where you are able to ride are limited by the weather or snow conditions credits will not be given.

Safety

You ride at Chatter Creek at your own risk. Snowmobiling at Chatter Creek is unguided. You are responsible for your own terrain selection and riding decisions. You are strongly recommended to ride in a group. All participants should wear an avalanche transceiver and carry appropriate avalanche rescue equipment.